What We Collect and Why We Collect It
When you create an account, we collect the information you provide directly — your name, contact details, and the wallet identifiers you use when transacting through bKash, Nagad or Rocket. We also collect device and session data: your IP address, browser type, and the pages you
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navigate inside the account area. This helps us detect unusual login attempts and keep your wallet linked correctly. We do not store your full bKash PIN or Nagad PIN at any point; those remain inside your own wallet app. Payment confirmation records — transaction reference numbers
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from Rocket or Nagad transfers — are held for account reconciliation and dispute resolution. We keep these records for as long as your account remains active and for a defined period after closure, in line with applicable rules for the regions where access is permitted. If
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you are accessing from Bangladesh, your use of this service is subject to local law. We do not sell your personal data to third parties for marketing. Data shared with payment processors like bKash or Nagad is limited to what is necessary to complete a transaction.
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You have the right to ask what data we hold, request corrections, and in some cases request deletion — details on how to do that are in the contact section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.